Self Collection
Please present your Order Confirmation Receipt to collect your merchandise. You can collect your online purchases in our location below:
- 190 WOODLANDS INDUSTRIAL PARK E5, WOODLANDS BIZHUB, #03-17 (B), SINGAPORE 757516 (*Weekdays ONLY!)
- 117 Wak Hassan Drive,#253-01,Watercove Ville,Singapore 757600 (*by appointment ONLY!)
Local Delivery
Our logistics partner can deliver to all local addresses (Singapore). Refer to below charges and schedule.
FREE Delivery is applicable for purchases above S$80 in one single order and to one location (*Within Singapore only).
Delivery charge applies for purchases below S$80, a flat fee of S$5 express courier fee applies. We'll ship out all order with ready stock within 1-3 working days.
Overseas Delivery
Overseas delivery is subjected to location and freight charges will be borne by customer. Freight charges will be given calculated based on location and volumetric weight. Payment of freight charges must be fulfilled before items is shipped out. Email us at droyalegroup@gmail.com, should you have any queries on overseas delivery.
Delivery Time
It will take 2 to 5 working days for the order to reach you. You may track the status in your order after the parcel has been dispatched.
How can i check the status of my delivery?
You may contact us at 6921 7743 or WhatsApp at 8111 9707 from Mondays to Friday (11am to 6pm).
Alternatively, drop us an email with your order ID at droyalegroup@gmail.com,also,you might trace your parcels'delivery tracking ID we have provided.
Proof Of Delivery
Your order is considered delivered once we receive the authorized couriers' delivery acknowledgement of receipt.